Privacy Policy#

Last updated: January 2026

PLEASE READ CAREFULLY THE FOLLOWING PRIVACY POLICY, FOR INFORMATION REGARDING THE WAYS YOUR PERSONAL INFORMATION MAY BE PROCESSED. WHEN YOU USE THE WEBSITE YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THIS PRIVACY POLICY.#

I. INTRODUCTION#

StorySync Inc. (“we,” “us” or “our”) takes your privacy seriously. This Privacy Policy (“Privacy Policy”) explains our data protection policy and describes the types of information we may process when you access and/or use this website and our services (the “Website”).

When we refer to personal data (or personal information) we mean any information of any kind relating to a natural person who can be identified, directly or indirectly, in particular by reference to such data.

It is a natural person who can be identified directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his or her physical, physiological, mental, economic, cultural or social status.

This Privacy Policy (except for Annex below - “U.S. Multistate Privacy Notice”) applies to applicable to both active users of the Website and to any other persons who visit the Website regardless of where they are located (collectively, “Users”). The U.S. Multistate Privacy Notice included in the Annex to this Privacy Policy supplementary applies to those users who:

a) are residents of U.S. states where corresponding U.S. State Privacy Laws were enacted; and
b) fall within the scope of the U.S. Multistate Privacy Notice applicability.

II. INFORMATION WE PROCESS#

There are several categories of information that may be processed when you access and/or use the Website.

Information that you voluntarily provide to us

When you use the Website’s core features and related services, register an account, or contact us, you voluntarily provide the following information:

  • Account Information: When you create an account (e.g., via email or Google authentication), we collect your email address, authentication tokens, and basic profile information necessary to manage your subscription and access.

  • Search Query Data: To provide our reverse lookup services, we collect and process the data you input into our search tools.

  • Uploaded Content: If you use our image search or file analysis features, we process the images or files you upload to perform the requested search or analysis.

  • Support and Communication: If you contact our support team or submit feedback, we collect your name, email address, and the content of your message to respond to your inquiry.

Information Generated via the Service (Search Reports)

When you run a search, the Website generates a Report containing information aggregated from third-party sources.

  • Nature of Data: This information is derived exclusively from publicly available sources (such as open web pages, social media profiles, and public government records) and licensed third-party databases.

  • No Ownership: We do not create this data; we act as a search engine that aggregates existing public information for your convenience.

  • No Resale: We provide this information solely for your personal use within the Website. We do not sell these generated reports or the profiles of individuals contained within them to third parties for marketing or data brokering purposes.

Information related to Transactions

  • Payment Data: We do not collect or store full credit card numbers. All payments are processed by our third-party merchant of record (e.g., Paddle). We receive only transaction metadata, such as transaction status, subscription plan details, purchase history, and non-sensitive payment tokens, to validate your access to the services.

Information that is processed automatically

When you access and/or use the Website, some information about your device and your user behavior is processed automatically to ensure the Website functions correctly, to prevent fraud, and to improve user experience.

  • Device Details: When you use a device (computer, tablet, phone) to access our Website, details about your device are reported, including device identifiers. This helps us adapt the Website to your screen and detect suspicious activity. Data processed: Device type, operating system version, browser type, screen size, and memory usage.

  • Connection & Location Data: Data processed: IP address, network type, browser type and version, language settings, time zone, and general location (country/city) associated with your IP address.

  • Cookies and Tracking Technologies: We use cookies, pixels, and web beacons to operate the Website effectively and analyze usage. Purpose: To keep you logged in, remember your preferences, understand which features are most popular, and measure the effectiveness of our marketing. Third-party analytics tools (e.g., Google Analytics, Amplitude) use these technologies to analyze Website traffic.

  • Log File Information: Analytics tools automatically record log data, including the time and date of access, pages visited, and interactions with the Website (e.g., search buttons clicked, reports generated).

Important Note on Third-Party Tools: Information provided automatically to third-party analytics or advertising tools is processed according to their own privacy policies. Some of these services may engage in profiling to predict your preferences or interests. We do not control how these third parties process data beyond our specific instructions for the provision of our services.

III. THE PURPOSES OF PROCESSING YOUR DATA#

We use the information we collect for specific business and commercial purposes. Below we describe the purposes for which we process your data, the types of data used, and the legal bases we rely on under applicable laws:

(a) To Provide the Service and Generate Search Reports

  • Description: We use your input to perform the reverse lookup searches you request, query our data sources, and display the resulting reports.

  • Data Used: Search Query DataUploaded Content, Information Generated via the Service (Search Reports), Account Information.

  • Legal Basis: Performance of Contract. We process this data to fulfill our contractual obligation to provide the services you requested according to our Terms of Use.

(b) To Manage Your Account and Subscriptions

  • Description: To create and manage your user account, verify your identity, process your subscription payments via our merchant of record, and grant access to premium features or historical reports as part of the services we are providing.

  • Data Used: Account InformationPayment Data (Transaction metadata), Device Details.

  • Legal Basis: Performance of Contract (for account management and access) and Legal Obligation (for tax and accounting requirements related to transactions).

(c) To Communicate with You

  • Description: To respond to your support requests, send you transaction receipts (service emails) and, where applicable, newsletters or marketing offers.

  • Data Used: Support & Communication DataAccount Information.

  • Legal Basis: Performance of Contract (for service communications such as receipts, password resets, and policy updates); Consent (for marketing communications where you have explicitly opted in); Legitimate Interest (for sending newsletters about similar products to existing customers, where permitted by applicable law, unless you opted out).

(d) To Improve, Test, and Monitor Effectiveness

  • Description: To understand user behavior, analyze feature usage, detect technical issues, and optimize the Website’s performance.

  • Data Used: Information processed automatically (Device Details, Cookies, Log File Information).

  • Legal Bases: Performance of Contract (or Legitimate Interest for security): For essential technical monitoring required to deliver the Service, detect bugs, prevent crashes, and ensure availability; Consent: For the use of third-party analytics tools (e.g., cookies/identifiers) to analyze user behavior and improve features, where required by applicable law; Legitimate Interest: For aggregated non-privacy-intrusive analysis of product usage trends to improve our business offering, where consent is not strictly required.

(e) To Provide Marketing and Advertising

  • Description: To deliver relevant promotional content and advertisements to you on our Website or third-party platforms, and to measure the effectiveness of our advertising campaigns. This involves sharing identifiers (such as cookies or advertising IDs) with our advertising partners.

  • Data Used: Device DetailsCookies and Tracking TechnologiesUsage DataCoarse Location Data.

  • Legal Bases: Consent: For the use of tracking cookies, pixels, and similar technologies to serve personalized (interest-based) ads, where required by applicable law (e.g., in the EU/UK); Legitimate Interest: For contextual advertising (non-personalized) and for measuring the performance of our own marketing campaigns (e.g., attributing sign-ups or conversions), where permitted.

(f) To Prevent Fraud, Abuse, and Ensure Security

  • Description: To detect and prevent unauthorized access, scraping, account sharing, payment fraud, and illegal use.

  • Data Used: Device DetailsConnection and Location DataLog File InformationPayment DataSearch Query Data, Information Generated via the Service (Search Reports).

  • Legal Basis: Legitimate Interest (protecting our business and users from harm) and Legal Obligation (complying with laws regarding data security).

If any new purpose for processing your data arises, we will notify you and update this Privacy Policy accordingly.

For users in California and other US states with comprehensive privacy laws. Our use of third-party advertising and analytics tools (described in purpose (e) above) may constitute "sharing" of personal information for cross-context behavioral advertising or a "sale" of data under applicable state laws. You have the right to opt-out of such "sale" or "sharing." You do not need to rely on "consent" or "legitimate interest" as defined in Europe; instead, you can exercise your Right to Opt-Out at any time. You can click the "Do Not Sell or Share My Personal Information" link in the footer of our Website or update your preferences in the Cookie Settings to disable advertising and analytics trackers. Please refer to the U.S. Multistate Privacy Notice (Annex to this Policy) for detailed disclosures regarding your rights under US State Privacy Laws.

IV. SHARING OF YOUR INFORMATION#

We will not sell your Account Information and PII (such as your registered email address or password) to third parties for their independent marketing purposes. However, to operate the Website, provide the search services you request, and analyze our traffic, we share information with the following categories of third parties:

1. Infrastructure and Analytics Providers

Entity nameServices performedEntity locationLink to Privacy Policy
PaddleMerchant of Record & Payments. Handles payment processing, tax compliance, and order fulfillment. Receives transaction data.Global (UK/US)Paddle Privacy Policy
Google LLCAnalytics and Advertising. Provides Google Analytics for traffic analysis and advertising tools (Ads) for marketing measurement.U.S.Google Privacy Policy
Amplitude Inc.Product Analytics. Analyzes user behavior and feature usage to optimize the Website experience.U.S.Amplitude Privacy Policy
Amazon Web Services (AWS)Infrastructure. Provides secure hosting for the Website, databases, and file storage.U.S.AWS Privacy Notice
Twilio Inc.Communication Services. Used for phone number verification and messaging functionality.U.S.Twilio Privacy Statement

2. Search and Data Fulfillment Partners (Core Functionality)
To perform the reverse lookup searches and generate the reports you request, we act as an intermediary between you and our network of data partners. To fulfill your request, we must transmit your Search Query Data to:

  • Public Record Aggregators: We query commercial databases and licensors (mostly located in the U.S.) that aggregate public records, contact information, and background data. We transmit your search input solely to retrieve the relevant records for your report.
  • Image Analysis and Visual Search Providers: If you upload an image, we transmit the file or its digital fingerprint to specialized global providers of visual search technology. These providers process the image to identify potential matches on the public web.

Important Note on Third-Party Data: As indicated above, we use services like Google Analytics and Amplitude that track Website traffic. These tools use cookies to analyze user activity. If you do not want Google Analytics to use cookies, you can block data collection following the instructions provided in Section VIII of this Privacy Policy.

Other Disclosures We may also disclose your personal information:

  • As required by law (subpoenas, court orders).

  • To protect rights and safety (fraud investigation, security threats).

  • Business Transfers (mergers, acquisitions, or sale of assets).

  • Affiliates and Contractors (who perform services on our behalf under confidentiality).

V. INTERNATIONAL DATA TRANSFERS#

We work in the cross-border area and provide our Website to Users around the world.

We and third-party organizations that provide automatic data processing technologies for the Website or our third-party partners may transfer the automatically processed information across borders and from your country or jurisdiction to other countries or jurisdictions around the world.

If you are located in the European Union or other regions with laws governing data processing that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that may not have the same data protection laws as in your home jurisdiction. We try to make sure that the recipient of any personal data provides a proper protection of the personal data received, in accordance with the current legislation on the protection of such information.

By using the Website, you agree that we may transfer your personal data to any third country, a territory or one or more specified sectors within that third country, or to the international organization where data protection and confidentiality regulations may not provide the same level of protection of personal data as your country does.

For the purposes of data storage, we recourse to the services of the hosting organizations. We take your privacy seriously and, therefore, encrypt your personal data - if possible - before sending it to the hosting organizations for the purposes of its storage. Please note that we cooperate only with those hosting organizations that have passed our security and reliability check.

VI. DATA RETENTION#

We generally keep your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. The retention periods vary depending on the type of information:

  • Account Information: We retain your account details (email, subscription status) for as long as your account is active. If you delete your account, we will delete this information, subject to the retention of certain data for legal/accounting obligations.
  • Transaction Data: We retain payment and transaction records for a period required by tax and accounting laws (typically 5-7 years) to comply with financial regulations and resolve disputes.
  • Search History and Reports: We retain your generated search reports and history associated with your account indefinitely for your convenience, so you can access past results. You can manually delete specific reports or clear your entire history at any time via your account dashboard. If you delete your account, all associated search history will be permanently deleted.
  • Uploaded Content: Files (such as images) uploaded to generate a search report are stored only as part of that specific report's history. If you delete the report or your account, the associated uploaded content is also deleted.
  • Logs and Analytics: Technical logs and usage data are retained for a limited period for security, debugging, and analytics purposes, after which they are aggregated or deleted.

For specific retention periods of cookies and tracking technologies used on the Website, please refer to our separate Cookie Policy.

Deletion Requests: You have full control over your data. You can delete your account independently at any time via the "Settings" section of the Website. Upon deletion, your profile and history will be removed from our active databases. Please note that we may retain certain non-profile data (such as transaction records) as necessary to comply with legal obligations (e.g., taxation, accounting, audit), resolve disputes, enforce our agreements, and prevent fraud.

VII. USER PRIVACY RIGHTS#

Applicable data protection laws give you the following rights regarding your personal information:

  • The Right to Know (also referred to as the Right to Access). You have the right to obtain confirmation as to whether or not personal data concerning you is being processed. Additionally, you can request a copy of personal data we hold about you and additional details on how such data is processed.
  • The Right to Data Portability. You are entitled to request your personal information in a portable, structured and machine-readable format that makes it easier to reuse such information or transfer it directly to another service, move it wherever you want.
  • The Right to Correct Inaccuracies (also referred to as the Right to Rectification). Where you cannot update your data by yourself, you can ask us to correct, change, complete or rectify your data.
  • The Right to Data Deletion (also referred to as the Right to Erasure or the Right to Be Forgotten). You have the right to request the deletion of all or some pieces of your personal data we process. In this regard you should bear in mind that applicable data protection laws may provide exceptions to the Right to Data Deletion, which means that under certain circumstances we may need to keep some pieces of your data to comply with legal obligations, detect fraud, exercising or defense of legal claims, for other legal reasons. Therefore, upon receiving your verified request, we will delete your personal data and direct our service providers to do the same unless a legal exception applies.
  • The Right to Restriction of Processing. Under certain circumstances, you may have the right to limit the ways in which your personal information is processed. These specific circumstances are addressed in data protection laws that may apply to you. For example, you can ask for restriction of data processing in the case of disputed accuracy: if you believe that the personal data we hold about you is inaccurate, you can request a restriction of processing while we verify its accuracy.
  • The Right to Object to Processing of Personal Data. When your personal information is processed automatically with the involvement of third party service providers, you may object to such processing in some circumstances. In order to exercise your right to object please submit to us the corresponding request. You may also contact the third party service providers listed in the Section IV of this Privacy Policy to learn how you can object to their processing of your data. Most of them have clear instructions on their privacy pages, functional API or other options.

To exercise any of the rights described above, you can contact us at [email protected]. Please bear in mind that we ensure the above mentioned rights only with respect to the information that we physically access and store. We also would like to draw your attention to the fact that in order to process your request we first have to identify you as a user of our Website.

You also have the right to lodge a complaint with your local data protection or a supervisory authority if you reasonably believe that your rights under applicable data protection laws have been breached. Please note that when you exercise your right to lodge a complaint with your local data protection or a supervisory authority, you may be required to provide additional information and support your complaint with sufficient objective evidence. By lodging a complaint you agree to provide sufficient explanation as to what you believe impaired your rights. Additionally, in some cases prior to lodging a complaint with your local data protection or a supervisory authority, you may be required to send your initial claim directly to us and ask for clarifications if necessary.

If you are located in the European Union, you may address our team when you have questions on privacy issues: [email protected].

Removal of Publicly Available Information (Opt-Out). In addition to the rights above, if you are not a registered user but your information appears in our search reports derived from public records, you have the right to request the suppression of your data from our search results.

  • How to request: Please contact us at [email protected] or use the support form available in the footer of the Website.

  • Verification: To prevent unauthorized removal of others' data, we may require you to verify that the phone number or email address belongs to you (e.g., via a confirmation code or email link).

  • Effect: Once verified, we will block this specific record from appearing in future search results on our Website. Please note that this does not remove the information from the original public source or third-party databases.

VIII. HOW TO OPT OUT#

For comprehensive information about the types of cookies we use, the purposes for which we use them, and your choices, please refer to our separate Cookie Policy.

Managing Preferences via Cookie Banner
The most effective way to manage your data collection preferences is through our Cookie Settings banner. When you first visit the Website (or by clicking the "Cookie Settings" link in the footer), you can choose to accept or reject non-essential technologies, including:

  • Analytics Cookies (e.g., Google Analytics, Amplitude);
  • Marketing/Advertising Cookies (e.g., Google Ads).

2. Third-Party Analytics Opt-Out
If you prefer to manage analytics tracking directly with the providers, you may use the following tools:

  • Google Analytics: Install the Google Analytics Opt-out Browser Add-on.
  • Amplitude: Amplitude respects the "Do Not Track" (DNT) headers sent by your browser. You can enable DNT in your browser settings.

3. Interest-Based Advertising
In addition to our Cookie Banner, you can opt out of personalized advertising across the web using industry-standard tools:

4. Browser Settings
You can also control cookies generally through your browser settings. Please note that disabling essential cookies may break core Website functionality (such as logging in).

IX. SECURITY#

The security of your personal information is highly important to us. We follow generally accepted industry standards to protect the personal information provided to us, both during transmission and once we receive it.

We take reasonable and appropriate measures to protect personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the personal information.

We implement appropriate technical and organizational measures, which are designed to implement data-protection principles, such as data minimization, in an effective manner and to integrate the necessary safeguards into the processing.

Unfortunately, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We do our best to protect your personal data, nevertheless, we cannot guarantee its absolute security. In the event that your personal information is compromised as a breach of security, we will promptly notify you in compliance with applicable law.

If you have any questions about the security of our Website, you can contact us at [email protected]

X. CHILDREN’S PRIVACY#

Our Website is not intended for children. Therefore, we do not knowingly collect or solicit any personal information from children. For the purposes of this Section X the terms “child” and/or “children” in the context of data processing activities may be interpreted on a case-by-case basis as prescribed by applicable data protection laws. No one who is considered a “child” under applicable data protection laws is allowed to directly provide any personal information to the Website. As a general rule we consider a person under the age of 16 to be regarded as “a child” until we have legal grounds to conclude that a person under 16 should be treated as an adult as per provisions of local data protection rules or based on the parent authorization provided to us directly.

Solely the holders of parental responsibility are liable for preventing their children from providing personal information via the Website without relevant verifiable parental consent. If we learn that we have collected personal information from a child without verification of parental consent, we will erase that information as quickly as possible. If you reasonably believe that we might have any information from or about a child, or a child has directly provided us with personal information via the Website without verifiable parental consent, please contact us.

XI. CHANGES TO THE PRIVACY POLICY#

This Privacy Policy is updated regularly.

Whenever we change this Privacy Policy, we will post those changes to this Privacy Policy and other places that we consider appropriate. Additional forms of notice of modifications or updates as appropriate under the circumstances may be provided to you.

XII. HOW TO CONTACT US#

If you have any questions about this Privacy Policy, please feel free to contact us at [email protected].

#

Annex to Privacy Policy

U.S. Multistate Privacy Notice#

INTRODUCTION. THE SCOPE OF APPLICATION

This U.S. Multistate Privacy Notice (“Notice”) supplements the information contained in Privacy Policy and may apply to individual residents of the U.S. states (“Covered U.S. Individual Residents”) that have enacted comprehensive data privacy laws including but not limited to California Consumer Privacy Act of 2018 (CCPA) as amended by California Privacy Rights Act of 2020 (CPRA), Texas Data Privacy and Security Act of 2023 (TDPSA), Virginia Consumer Data Protection Act of 2021 (VCDPA), Colorado Privacy Act of 2021 (CPA), Connecticut Data Privacy Act of 2022 (CTDPA) and others (collectively referred to as “U.S. State Privacy Laws” and separately as “U.S. State Privacy Law”). Notice addresses specific requirements common to U.S. State Privacy Laws and outlines additional information on the rights of Covered U.S. Individual Residents. It also describes how we collect, use, disclose and protect your personal information in compliance with these U.S. State Privacy Laws.

Applicability. Please note that if you are a user of our Website and a resident of one of the U.S. states where the corresponding U.S. State Privacy Law was enacted, you will be regarded a Covered U.S. Individual Resident and this Notice shall apply to you only if the processing of your personal data in connection with your use of the Website falls within the scope of such U.S. State Privacy Law. Please refer to the corresponding U.S. State Privacy Law for further details. If you are still unsure whether this Notice is applicable to you, please do not hesitate to contact us and we will spare no effort to assist you.

The correlation between Privacy Policy and Notice. This Notice does not replace and cannot be used interchangeably with Privacy Policy. On the contrary, Notice serves as a supplemental part of Privacy Policy for Covered U.S. Individual Residents.

The concept of personal data under U.S. State Privacy Laws. Applying Notice, you should also bear in mind that it pertains only to the processing of personal data which is understood as information linked or reasonably linkable to an identified or identifiable individual. Generally U.S. State Privacy Laws do not apply to the processing of de-identified, aggregated data or publicly available information, as these categories fall outside the scope of personal data.

THE CATEGORIES OF PERSONAL DATA PROCESSED. PURPOSES OF PROCESSING

Detailed information about the categories of personal data that may be processed when you use the Website is contained in Section II of Privacy Policy.

To learn about the purposes of personal data processing please review Section III of Privacy Policy.

SHARING OF PERSONAL INFORMATION WITH SERVICE PROVIDERS (PROCESSORS). CLARIFICATIONS ON ISSUES OF DATA SELLING

U.S. State Privacy Laws require us to provide you with information about who we share your personal data with and for what purposes. You can find comprehensive data in this regard in Section IV of Privacy Policy. The legal entities indicated in Section IV of our Privacy Policy act as our “service providers” or “processors” within the meaning of U.S. State Privacy Laws and process your information on our behalf for business purposes. The examples of business purposes are the following: auditing related to current interaction with users, including, but not limited to, providing advertising and analytic services; detecting security incidents; debugging; provision of Website services to users; improving, enhancing, upgrading the Website functionality. When we use the services of our processors/service providers and disclose your information for business purposes, we enter into corresponding written contracts with them. These contracts incorporate data processing provisions, parts, sections or annexes that require our processors/service providers not to use personal information transferred by us other than for the purpose of performing the services specified in the contracts. Additionally, the contracts with our processors/service providers specifically prohibit them from and/or do not contain permissions for selling the personal information transferred by us.

We do not “sell” you personal information for monetary gain, which means that we do not and will not disclose your personal information to third parties in direct exchange for money or some other form of payment. However, certain U.S. State Privacy Laws provide expansive definition of the term “sell”, which leads to cases where some disclosures of personal information to a third party even for non-monetary benefit of the disclosing party (“valuable consideration”) may qualify as data selling. In particular, sharing of personal information with third parties for the purposes of “interest-based advertising”/ “cross-context behavioral advertising” may constitute a sale under broad definition and interpretation of this and similar terms (“sell”/”selling”/”sold”) according to some U.S. State Privacy Laws. Even if such kind of data sharing qualifies as sale under U.S. State Privacy Law applicable to you, you will always have an option to opt out (see the subsection below for more details on available opt out mechanisms).

PRIVACY RIGHTS

If you are a Covered U.S. Individual Resident and this Notice applies to you, you will be able to exercise all user privacy rights specified in Section VII of Privacy Policy, particularly:

  • the Right to Know (also referred to as the Right to Access);
  • the Right to Data Portability;
  • the Right to Correct Inaccuracies (also referred to as the Right to Rectification);
  • the Right to Data Deletion (also referred to as the Right to Erasure or the Right to Be Forgotten);
  • the Right to Restriction of Processing;
  • the Right to Object to Processing of Personal Data.

User privacy rights listed above have similar content and exceptions in different jurisdictions. Their general meaning is addressed in Section VII of Privacy Policy. However, some minor aspects related to these rights may vary slightly from one jurisdiction/state to another, therefore, you may want to consider these differences when submitting your user privacy request.

Besides the rights referred to above, U.S. State Privacy Laws specifically mention the following additional data privacy rights you have:

The Right to Opt Out of the processing of the personal data for purposes of (a) targeted advertising, sometimes also referred to as “cross-contextual behavioral advertising” or “interest-based advertising”; (b) the “sale” or “sharing” of your personal data; (c) profiling in furtherance of solely automated decisions that produce legal or similarly significant effects concerning you. The specified Right to Opt Out is exercised with due regard to the context of our interaction with you as with the user of our Website and accompanying data processing activities. To learn the details on how you can exercise your Right to Opt Out, please refer to the subsection below.

The Right to Non-Discrimination. This right means that you will not receive discriminatory treatment for exercising your privacy right(s). Inter alia, we will not deny you the Website access or services, charge different prices or rates, or provide a different level or quality of services for you if you choose to exercise your user privacy right(s).

The Right to Appeal. If we deny and refuse to take an action on your initial user privacy request, you may have the right to appeal that decision under some U.S. State Privacy Laws. See the subsection below for more details.

HOW TO EXERCISE YOUR PRIVACY RIGHTS

Depending on the specific user privacy right you choose to exercise, different methods may be available to you.

In particular, when appropriate technical capabilities are accessible to you in your device and/or browser settings, some rights (e.g. the Right to Opt Out) can be exercised by you independently without our assistance and the need to submit us the corresponding request.

Instructions on Online Tracking Opt Out.#

Further, there are a number of ways you can exercise the Right to Opt Out of data processing for the purposes of activities that under U.S. State Privacy Laws may qualify as targeted advertising; “sale” (under broad interpretation) or “sharing” of personal data; profiling. Follow the instructions below to stop online tracking activities across third party apps and websites and sharing your data with third parties for personalized ads.

Managing Cookies and Browser Settings. Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Website. For more information about how to manage cookies, please visit the help pages of your web browser.

Advertising Industry Opt Out Tools. Even if you block the access to and use of your Advertising ID, you might still see personalized ads from other companies and ad networks. You have an opportunity to send your opt out request to some of such other companies and ad networks who participate in self-regulatory programs using special Advertising Industry Opt Out Tools.

You may also limit the collection of cross-app data for interest-based ads and exercise your right to opt out using the following Advertising Industry Opt Out Tools:

Please mind that when you opt out of certain interest-based advertising, you may still continue to receive contextual ads based on other non-personal information, such as ads related to the content of other digital products you are using.

Ad and Analytics Platforms Opt Out Mechanisms. Some third-party ad platforms and analytics service providers have their own privacy management tools that allow you opt out and/or make your privacy choices directly. Here there are some examples:

Therefore, we recommend you to check the privacy options of our service providers (processors) regularly. The up to date list of our service providers (processors) is presented in Section IV of Privacy Policy.

For the purposes of this Notice opt out of online tracking activities using methods described above meets the purposes of exercising your Right to Opt of processing, “sale” (under broad interpretation) or “sharing” of data for the purposes targeted advertising, profiling to which third parties may be involved.

Submission of a user privacy request to exercise privacy right(s)

To exercise any user privacy right that cannot be managed by you independently, please contact us anytime at [email protected] with the corresponding privacy request. When submitting your request, please include in its text the phrase “Exercising my rights to maintain confidentiality in … State”, replacing '...' with the name of the state of your residence. We will make every effort to satisfy any request you make to exercise any of your privacy rights.

AUTHENTICATION OF USER PRIVACY REQUESTS. INSTRUCTIONS ON HOW TO APPEAL OUR INITIAL DECISION REGARDING YOUR PRIVACY REQUEST

When you submit any user privacy request at [email protected] in order to exercise your privacy right(s), the relevant procedure of request authentication shall be put in place. The details and rules for such authentication procedure are provided below.

We shall comply with your user privacy request only if we are able to authenticate you as the user of our Website and as a Covered U.S. Individual Resident. Therefore, when submitting a verifiable user privacy request, you should be ready to:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or such person’s authorized agent, which (depending on the circumstances) may include: name, address, city, state, zip code and email address. We may use this information to surface a series of security questions to you to verify your identity. If you are making a request through an authorized agent acting on your behalf, such authorized agent must provide written authorization confirming his/her authority to represent your interests or a power of attorney, signed by you.
  • Describe your privacy request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We will not be able to respond to your privacy request or provide you with personal information if we cannot: (i) verify your identity or authority to make the request; or (ii) confirm that the personal information relates to you. We may ask you for additional information or documents to verify your identity before taking any action with your privacy request. This is regarded as a safeguard measure to prevent disclosure of your personal information under a fake or scam request.

We ensure that personal information provided in a verifiable user privacy request will be used only to verify the requestor’s identity or authority to make the request and not for any other purpose. We will keep it for the adequate term reasonably needed for the purpose described above and delete after the purpose is fulfilled.

We try to respond to a verifiable user privacy request within forty-five (45) days of its receipt. If we require more time and it is reasonably necessary, we may extend the response period. In this case we will inform you of the reason and the applicable extension period in writing.

How to Appeal Initial Decision Regarding Privacy Request.#

In cases when we have a reasonable basis, we may choose to decline to take an action regarding the user privacy request. For example, this may happen when we are unable to authenticate a request, or when a request is manifestly unfounded or fraudulent. In this particular case we will inform you of the justification for declining to take action within a reasonable period of time after receiving your initial request.

If we decline to take action with respect to your initial request, you may be entitled to appeal our decision under some U.S. State Privacy Laws. To do so, you will need to provide us with the missing information and explanations reasonably necessary to address your request effectively. Within the term prescribed by the applicable U.S. State Privacy Law we will inform you in writing of any action taken or not taken in response to your appeal, including a written explanation of the reasons for our decision.

CHANGES TO THIS NOTICE. FINAL PROVISIONS

We may update this Notice from time to time. To stay informed of updates, please review the latest published version of Notice regularly.

If you reasonably believe that certain U.S. State Privacy Law provides you with additional rights or options not outlined or referred to in this Notice, please contact us via support email address available on the Website. We will do our best to address all your concerns and reply to your request effectively.

Copyright © 2026 StorySync Inc.

v0.1.21